RIIWHS206 – Control traffic with portable traffic control devices and temporary traffic signs

Build your confidence and ability to communicate effectively in the workplace with this nationally recognised course. Designed for those working in operational roles within the resources, infrastructure, and other industries, this unit equips you with the essential skills to convey and interpret information clearly, ensuring a safer and more efficient work environment.

Duration

Nominal 20 hours of training.

Skill level

Beginner

Course description

RIICOM201E—Communicate in the workplace is tailored to help participants develop essential workplace communication skills. From operating communication equipment to participating in group discussions, this course provides the tools and knowledge needed to confidently navigate the communication demands of modern industries.

Perfect for operational roles in the resources and infrastructure sectors, this course ensures that participants understand and apply workplace communication strategies, comply with key workplace health and safety (WHS) protocols, and use communication systems effectively.

By the end of this course, you’ll have the skills to operate communication systems, interpret communication devices, and engage in respectful, clear communication with colleagues and team members—all while adhering to relevant workplace policies and procedures.

Certification

Upon successful completion, you’ll receive a Statement of Attainment for RIICOM201E – Communicate in the workplace.

Who is this course for?

This course is ideal for:

• Entry-level workers in operational roles.
• Anyone looking to improve their workplace communication skills.
• Professionals working in the resources and infrastructure industries.

Curriculum

This course covers:

• Establishing and maintaining workplace communication.
• Operating communication systems and equipment.
• Participating in group discussions and respecting team dynamics.
• Listening actively and seeking clarification when needed.
• Following WHS communication protocols, including emergency procedures.
• Identifying and reporting faults in communication systems.

What will you learn?

By enrolling in this course, you’ll develop the ability to:

• Communicate effectively in diverse workplace settings.
• Use communication devices like flags, lights, signs, bells, and alarms.
• Identify and address communication faults or deficiencies.
• Comply with WHS policies and emergency procedures.
• Work safely, ensuring clear communication for team efficiency.

Candidate requirements

To enrol, candidates must:

• Have a good understanding of verbal and written English.
• Be in good physical health, capable of practical activities like moving or lifting equipment.
• Wear appropriate safety attire, including hi-vis long-sleeve shirts, long pants, and steel-cap boots. Entry will be refused if correct attire is not worn.
• Hold a Unique Student Identifier (USI). Don’t have one? Learn more here: www.usi.gov.au.

Language, literacy, and numeracy

We’re committed to ensuring that everyone can succeed. Let us know if you have language, literacy, or numeracy challenges when booking. Training can be adjusted to accommodate your needs without compromising the learning outcomes.

Course information

Category

Workplace communication

Duration

1 day

Delivery

Blended: In-house or on-site

Assessment

Assessment tasks are designed to reinforce and extend your knowledge and practical skills, ensuring competency in workplace communication. These tasks include practical applications to demonstrate skills in real-world scenarios.

Students will need to:

• Communicate clearly and promptly on at least two occasions.
• Identify communication strategies and systems.
• Operate communication equipment effectively.
• Respectfully participate in group discussions.
• Ask clarifying questions to avoid misunderstandings.

Key knowledge areas include:

• Workplace health and safety communication procedures.
• Types and uses of communication systems and equipment, including their safety and maintenance.
• Emergency communication protocols.

Why choose this course?

This course doesn’t just improve communication—it fosters teamwork, safety, and efficiency in the workplace. Whether you’re new to operational roles or seeking to refresh your skills, RIICOM201E – 

Communicate in the workplace is the foundational step towards becoming a more effective and confident professional.

Ready to take your communication skills to the next level? Enrol today and set yourself up for success in the workplace!